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Frequently Asked Questions on Proctored Exams

Important: Proctor Designation and Exam Registration procedures have changed. Please see Proctored Testing Updates for the most current information about proctored testing during the university closure.

  1. What is a proctored exam?
    A proctored exam is overseen by an impartial individual (a proctor) who monitors a student during an exam.
  2. What does a proctor do?
    As a liaison between Florida State University and its students, the proctor ensures the security and integrity of the exam process.
  3. Why would an instructor choose to give proctored exams?
    Giving a proctored exam helps ensure the security of the exam process.
  4. What are the responsibilities of a remote proctor approved by FSU?
    • Receive exam instructions, which are sent to the proctor several days before the testing window opens.
    • Ensure all necessary technologies are available and working.
    • For paper-based exams (paper/pencil), download the exam from the secure server (using their own username/password) and print the exam before the student arrives.
    • Ensure the identity of test takers by requiring a government-issued photo ID with signature, such as a valid FSU Student ID Card, state-issued driver's license, or state-issued ID. For FSU students taking FSU exams at the main campus Testing Center, a valid FSU Student ID Card is required. Students who do not provide the proper ID will not be admitted to take exams.
    • Follow the instructor’s requirements for administering the exam, such as a time limit and inclusion/exclusion of books, calculators, notes, etc.
    • Maintain proximity with and monitor the student during the test taking period to ensure the student does not use any unauthorized aids.
    • Securely store all exam materials before and after the exam. (The student may have access to the exam only during the time period allowed by the instructor.)
    • For paper-based exams, return the testing materials via FSU Secure Proctor System. (These instructions should be included in the exam instructions.)
  5. Who are the FSU Testing Center proctors?
    Our proctors are carefully screened to ensure that they administer exams in compliance with strict security guidelines and that they have no conflict of interest in upholding FSU's Academic Honor Policy. Students in online courses can browse the list of approved proctors when using the Online Proctor Designation Portal.
  6. Who may be added to the list of approved proctors?
    A student may request that a testing facility be added to the list. Only public testing facilities that can proctor exams according to Testing Center policies and FSU's Academic Honor Policy may be added. The proctored testing staff carefully screen each requested testing facility using the Proctor Approval Guidelines.
  7. What technology must the remote proctor have access at the testing site?
    Each proctor must be comfortable with technology and have the ability to use the following:
    • Valid and working email address
    • High-speed Internet access
    • Printer
  8. How does the remote proctor receive exams and return them to FSU?
    • For online exams within Canvas, Assessment & Testing will inform the proctors of the password and any additional exam information just prior to the exam window.
    • For paper-based exams, the exam will be available in PDF format on the FSU Secure Proctor System. Assessment & Testing will send new proctors instructions on creating a password in that system. Just prior to the exam window, Assessment & Testing will send an exam-ready email to the proctors. The proctor will log on to the FSU Secure Proctor System, print the exam, and administer it to the student according to the instructions provided by the instructor. The exam will then be uploaded into the same system.
  9. What are the student's responsibilities when using remote proctors?
    • Use the Online Proctor Designation Portal to select a proctor within the first two weeks of the fall or spring semester or within the first week of the summer sessions (or earlier, if the course syllabus requires). If the nearest listed proctor is 100 miles away, the student should locate an appropriate site.
    • Confirm the proctor is able to administer the exam within the testing window outlined in the syllabus. This is important for the final exam because some testing facilities are closed to outside students during their exam week.
    • Confirm the proctor is able to use the required technology.
    • Pay any fees for proctoring services.
    • If required, schedule a day and time to take the exam with their proctor within the testing window outlined in the syllabus.
    • Remember that failure to fulfill these responsibilities could result in a failing grade on the exam in question; students must resolve any such matters with the instructor.
    Note: Fees for proctoring services are the responsibility of the student. Because proctored testing fees are considered an educationally related expense, students may use financial aid toward their fees, just as they would toward books and supplies.
  10. What happens after the student submits the proctor request?
    The student will receive an email confirmation on proctor approvals. If confirmation is not received by the third week of the term, the student should notify to verify that the request was received. It is important that the email is carefully examined as it contains further instructions on making arrangements for taking exams.
  11. How do students access exam(s) at remote proctor sites?
    • One week prior to the exam window, Assessment & Testing will inform proctors of passwords and any additional exam information.
    • Students log on to their Canvas account, go to the course site, and select the link for the exam.
    • When prompted, proctors enter the password. (At no time do students receive passwords.)
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  • 17-Mar-2020